Job Description
DESCRIPTION
Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our internal and external customers. Connecting vendors, fulfillment centers, sort centers, air gateways, United States Postal Service (USPS) and final mile delivery stations. If a truck load needs to be moved, we deliver results. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.
ATS is seeking a Sr. Supply Chain Manager/ Middle Mile Performance Manager to help develop a world class logistics process that delivers goods on time at the best cost. Our team objective is to manage to excellence freight flowing through our North American transportation networks, specifically focused on transportation carrier programs and performance.
Want to learn more about working with Amazon Transportation Services? Check out this video!
Key job responsibilities
- Can work in any approved physical/corp location
- Collaborating on the design, development, and delivery of key programs, metrics, reports, analyses, and dashboards to drive key business decisions across customer-facing programs.
- Strategically assess how Amazon Freight truckload supply chain most efficiently serves each program to identify opportunities and align with key stakeholders to influence the program decision-making processes.
- Influence Relay third party (3P) carrier leadership and Amazon technology teams to identify and drive process improvements that improve service, iterate technology and enhance vendor engagement and growth.
- Analyze data across databases (using Excel, Access, SQL and/or other data management systems) and performing ad hoc reporting and analysis as needed.
- Identify appropriate performance metrics for each program and ensure consistent measurement and accountability.
- Traveling domestically 25% - 50%.
A day in the life
The SNAPP Truck Load MMPM team is responsible for the performance management of third-party carriers and is divided into AFI, AFE and AFLTL. We meet our customers where they are to identify opportunities and gaps in their expectations and experience. We perform tactical actions to address defects and determine root causes. We leverage strategic thinking and activities to identify areas of friction and work to resolve complex problems with solutions that scale.
Amazon Freight Internal (AFI) is responsible for moving freight from Vendor or Shipper to an Amazon Fulfillment Center.
Amazon Freight External (AFE) is responsible for moving freight from Vendor to Vendor or to an Amazon Fulfillment Center.
Amazon Freight Less than TruckLoad (AFLTL) is responsible for moving freight from multiple Amazon Vendors and Sellers, consolidating them at a cross dock and then continue into the Amazon Fulfillment Center.
About the team
Our Tenets
Safety First, Then Speed: We champion safety by identifying risks and advocating for process improvements across our network. Success means both removing obstacles to safe practices and ensuring carrier accountability for safe operations.
Depth Before Breadth: We thoughtfully select and deeply engage on strategic priorities while maintaining critical quick fixes. Deep analysis on fewer, high-impact initiatives delivers more value than shallow engagement across many.
Prevent, Don't React: We invest in predictive monitoring and early intervention. One prevented disruption is worth five resolved escalations.
Scale Solutions, Not Problems: Individual carrier issues reveal system-wide opportunities. We implement network-wide improvements rather than isolated fixes.
Automate the Routine: Standard processes are automated to enable human focus on complex carrier relationships and critical decisions.
Enable and Verify: We provide carriers with clear tools and training while maintaining accountability for network performance. Trust through verification beats penalties through enforcement.
BASIC QUALIFICATIONS
- Bachelor's degree
- 3+ years of program management, sourcing project management and supplier or customer relationship management experience
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
Job Tags
Full time,